Shipping policy

Shipping Policy

At CoziKat, we want your cat's new favorite spot to arrive quickly and safely, so here's exactly what to expect from order to doorstep.

Processing Time
Please allow 2–3 business days for your order to be prepared before it ships. During busy periods (like the weeks leading up to Christmas), processing may take a little longer. We'll always keep you updated if there's a delay.

Shipping Time
Once your order ships, delivery takes 4–7 business days, no matter where in the world you are. We're proud to offer fast worldwide shipping!

Delivery times may occasionally shift due to customs processing, weather, holidays, or carrier delays outside of our control.

Tracking Information
You'll receive a tracking number by email as soon as your order ships. Please allow up to 24–48 hours for tracking details to update.

Incorrect Shipping Information
Please double-check your shipping address at checkout. CoziKat isn't responsible for delays caused by incorrect or incomplete addresses. If you spot a mistake, reach out right away, and we'll do our best to fix it before your order ships.

International Orders
Customs fees or import duties may apply depending on your country and are the buyer's responsibility.

Lost or Delayed Packages
If your package seems delayed, check your tracking information first. If something still looks off, reach out, and we'll do everything we can to help track it down.

Contact
Questions about your order? Email us at thecozikat@gmail.com